You could hire a full time expert
Or let MPG bring an entire team to support you... for about 90% less per month
Timely Responses and Current, Relevant Content Matters
A study from Harvard University found that a one-star improvement on a restaurant’s average Yelp score increased their revenue by 5-9%.1 Clearly online reviews influence customer actions, and with MPG's full suite of services, monitoring and responding to online chatter becomes quick and simple.
Respond to reviews to build customer relationships
Monitoring online reviews and mentions is important, but businesses that take the time to respond to their customers can really set themselves apart from the competition. Responses build trust, which translates into higher loyalty and increased sales.
Find a bad review? Business owners can respond with an apology, explanation or incentive to win the customer back.
See a positive review? Spread the word! Share it around multiple social networks with a click of the ‘Share’ button.
Post to multiple social channels & track performance
Make life for local businesses as carefree as cruising the Caribbean. From one tab, business owners can:
- Publish content to multiple social sites with the push of a button
- Utilize in-line conversations so the context of interactions isn't lost
- Schedule a post and “set-it-and-forget-it”
Publish interesting content, offer revenue-driving coupons
Building a social media content page is just the beginning - businesses need to engage to create fans and followers. Finding and writing content on a weekly or daily basis is a challenge. With Social Marketing, businesses can use the Interesting Content tab to search for popular content based on relevant search terms and republish with ease.
Offering deals to fans is a great way to build your customer base. When you offer discounts and coupons you entice users to come to your store, develop referral based new customers, and watch your company grow through social media campaigns.